FAQ

When will my order ship?

Orders are processed within 1–3 business days after payment is confirmed.

How long does delivery take and how much is shipping?

Free Standard Shipping (free): 12–18 business days after your order ships. Expedited Shipping (16.00 USD): 7–12 business days after your order ships. See our Shipping Policy for details.

Where do you ship?

We ship to United States.

How can I track my order?

When your order ships, we email you the tracking number and a tracking link.

Will I pay customs duties or taxes?

International orders may be charged import duties and taxes by the destination country. Unless checkout says these are included, they are paid by the recipient.

Can I return my order?

Yes. You can request a return within 30 days after delivery. See our Refund Policy for the conditions and who pays return shipping.

How do I contact you?

Email us at support@example.com. We reply within 1–2 business days.